Welcome to Faversham Medical Practice
Our mission statement:
"At Faversham Medical Practice we aim to provide health care in a professional and compassionate manner and we are committed to delivering a high quality service to our patients."
Certificate of Recognition
Great to get a certificate of recogniton from the Mayor, on behalf of the Town, for all the hard work our team have done during the Coronavirus pandemic.
Faversham Health Centre urgent treatment centre are now bookable through NHS 111
To ensure that we are able to maintain social distancing and protect patients and staff we have decided to make some changes to the Urgent Treatment Centre (UTC) at Faversham Health Centre. The UTC is based within the previous Minor Injury Unit (MIU), and now includes minor illness.
If you feel that your condition or injury does not need immediate attention please call NHS 111 first, so that we can book you an appointment at the UTC.
If you can’t call NHS 111 you may come to the UTC, where you will be assessed. If you need urgent assistance you will be able to enter the UTC to wait and be seen. However if your condition is not urgent, you may be asked to call NHS 111 to book an appointment or you may be asked to come back at a booked appointment time by the UTC staff. This is to help us to maintain a safe waiting area for patients and staff.
The UTC at Faversham Health Centre continues to be open from 8am to 8pm and can treat a wide range of conditions, from to minor injuries and minor illnesses.
Thank you for your support as we work to ensure that local services are operating safely for everyone.
Faversham PCN – views sought regarding services in primary care
The way people access services in primary care has changed significantly as a result of Covid-19 and we’re keen to hear from patients and their families about their experiences of services over the last three months, so we can take these into account as we develop services for the future.
We would be really grateful if you could take a few minutes to answer a short survey – just click on the link below. Your input is really important to us, to help us ensure you receive the best possible services from us. Thank you.
Please note that due to the Coronavirus situation, we are following national guidance and will be either telephone or online triaging all consultations.
This is being done to keep patients, clinicians and are staff as safe as possible.
Please do not just turn up at the surgery expecting to be seen if you have not first had a telephone or online triage consultation.
Thank you for your patience and understanding during these difficult times.
Please see link for further details about some changes in the way GP surgeries are run which are being rolled out across Kent and Medway to ensure the safety of staff and patients during the Covid-19 outbreak.
We have also included a COVID-19 Privacy notice which describes how we may use your information to protect you and others during the COVID-19 outbeak.
Xray-please note that Xray facilities at Faversham Health Centre have been closed and xray staff have been redeployed to the main hospital sites.
Latest guidance from GOV.UK about the coronavirus.
There is separate advice about staying at home if:
Links to advice from NHS.uk and GOV.UK websites
Practice training afternoons
The practice will be closed from 1pm on Wednesday 22nd July 2020 for mandatory staff training. The practice will be open again at 8am on Thursday 23rd July 2020. Kent and Medway Consortium Group have arranged out-of-hours GP cover for the afternoon which can be accessed by dialing 111.
The Faversham Urgent Treatment Centre will still be open from 8am-8pm every day and will be able to see any Minor Injuries or Minor Illness whilst the practice is closed. This is open to all patients, whether you are registered with a Faversham GP or not.
When the practice is closed, please dial 111 if you;
- Need medical help fast, but it's not a 999 emergency
- Don't know who to call for medical help or don't have a GP
- Think you need to go to A&E or another NHS urgent care service
- Need health information or reassurance about what to do next.
Black Lives Matter
Faversham Medical Practice stands in unity with the Black Lives Matter movement. We are deeply disturbed by the ongoing discrimination faced by our Black, Asian and Minority Ethnic (BAME) colleagues and communities.
We are an inclusive and diverse team. There is no place for racism in our NHS or wider society. We will not tolerate racism or discrimination of any kind against our patients or colleagues. We are committed to ensuring that everyone is treated with dignity and respect.
Do I have Cancer?
If you are concerned that you may have symptoms that could point to cancer please visit the following website. If you have a risk of a particular type of cancer that is greater than 3% it does not mean that you have cancer, or even that you need further tests, but you may do, and so you should arrange an appointment with your GP to discuss it further.
Mental Health Support during the COVID-19 pandemic in East Kent
There are numerous resources available for patients to access during the pandemic. All services are free and you can self refer. Please see link or attached PDF for details.
Supporting the mental health and wellbeing of your family during coronavirus
There is also help from the Kent County Council website for young people with mental health issues or anxiety. You can also call 0300 1234496
Electronic Prescription Service
The practice now uses the Electronic Prescription Service (EPS). This will allow us to issue your prescription electronically to a pharmacy of your choice. We may already have a pharmacy recorded for you, but you will need to let us know if you wish to continue to use that pharmacy for this service.
Please see this leaflet for further information EPS Leaflet
Click this link for further information.
Please note that we still doing routine immunisations. It is important that adults, babies and children still have routine vaccinations. They protect against serious and potentially deadly illnesses and stop outbreaks in the community.
Please speak to reception to book in.
The HPV (Human Papillomavirus) vaccine has been offered to all girls in school year 8 for over ten years. From September 2019 the vaccine will also be offered to year 8 boys.
This is because the evidence is clear that the HPV vaccine helps protect both boys and girls from HPV-related cancers (such as cervical cancer, some mouth and throat cancers, and some cancers of the anus and genital areas).
School Immunisation Services will be offering the HPV universal programme in all schools for September 2019. The first dose will be given in Year 8 and the second dose will be given in Year 9.
There is no catch-up programme for boys in the older year groups hence only boys in Year 8 from September 2019 will be eligible for the HPV vaccination.
More details about the HPV vaccination here.
We have been informed from Public Health England that due to a national shortage of screeners, the turn-around time for cervical samples to be processed by the local laboratory is currently 10 weeks.
The laboratory will send you the results of the cervical smear directly and will let you know if any further action is needed.
Your GP practice will not receive the results any quicker than you, and they are unable to get your results processed any faster-please be patient.
Currently in Kent and Medway, less than half of our eligible population have attended for their shingles vaccine. Vaccination can help patients avoid the pain and complications caused by shingles.
Eligible patients aged 70-76 and 78-79 can have the vaccine (there is a rolling programme to cover all ages from 70-79 years old). A shingles calculator (you will need to open the file in Adobe Acrobat in order to use the fill in date form) is available to help you determine if you are eligible to have the vaccination.
Faversham Urgent Treatment Centre
The practice runs the Urgent Treatment Centre at the Faversham Health Centre.
It is available to all patients both in and out of Faversham.
It is open from 8 AM till 8 PM 7 days a week, including Bank Holidays.
You can get help for any
- Minor Injuries - cuts, wounds, grazes, eye and ear injuries, bites, abscesses, falls, burns, sprains, strains and foreign bodies.
- Minor Illnesses - infections, rashes, emergency contraception (morning after pill), coughs and colds.
We are pleased to announce our overall CQC rating as "Good" with several areas as "Outstanding".
(Site updated 07/08/2020)