Please note that home visits from GP practices are not for emergency care. If you are suffering from any of the following, you should be attending the local A&E department or call 999.
- Severe breathing problems
- Chest pain and heart attacks
- Facial or limb weakness or slurred speech (possible stroke)
- Severe bleeding
- Major trauma
- Severe head injuries (minor head injuries can attend Faversham UTC)
- Lack of consciousness
- Severe burns or scalds (minor burns or scalds can attend Faversham UTC)
- Broken bones (minor broken bones can attend Faversham UTC)
- Severe abdominal pain
- Drug overdose
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you think you may need a home visit, you can help us by calling reception before 10:30am.
You cannot insist on a Home Visit. We will only visit you at home if we think that your medical condition requires it. You may only request a home visit if you are housebound or bedbound. Lack of transportation or poor weather conditions are not suitable reasons to request a home visit.
We may triage all visit requests by telephone first to determine if they think that your medical condition requires a visit, and they will also decide who may be best placed to visit (e.g Urgent Care Practitioner, Community Nurse, and GP) and how urgently a visit is needed. Most problems may be able to be dealt with over the telephone. Please bear this in mind and be prepared to provide suitable details to enable us to best determine the most appropriate action for you.