Ordering repeat prescriptions

We have a computerised repeat prescription service. Repeat prescriptions are normally for patients with long-term conditions who receive regular treatment. Your doctor will decide who can have a repeat prescription. From time-to-time we will ask you to see your doctor to review your medications.

You can ask for a repeat prescription:

  • In person – drop your repeat slip into the prescription box near the Health Centre Front Door with the required items clearly marked. If you have mislaid your slip, white request forms are available near the prescription box.
  • By email – [email protected]
  • By post – send it to us with a stamped addressed envelope if you want us to post it back to you.
  • Online – Via Patient Access or the Electronic Prescription Service (below)

When requesting prescriptions not on your repeat slip, please give the exact drug names and dosages when ordering. Please allow at least 3 working days notice before collecting your prescription at the surgery or at least 4 working days if collecting from the pharmacy. If requests are being posted, please allow extra time for the request to reach the surgery.

We do not take requests for repeat prescriptions over the telephone because of the possibility of error.  

Electronic Prescription Service

The practice now uses the Electronic Prescription Service (EPS) to issue your prescription electronically and directly to a pharmacy of your choice. We may already have a pharmacy recorded for you, but you will need to let us know if you wish to continue to use that pharmacy for this service.

Click this link for further information.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Please allow three full working days for prescriptions to be processed and remember to take weekends and bank holidays into account. If collecting from the pharmacy allow 4 days. Postal requests will take considerably longer.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS prescription costs

  • The current prescription charge is £9.90 per item.
  • A three monthly PPC is £32.05 and will save you money if you need more than three prescribed items in three months.  
  • A 12-month certificate is £114.50 and will save you money if you need more than 11 prescribed items in a year.

PPCs are available by 10 monthly direct debit instalment payments.

Save money with a prescription prepayment certificate (PPC)

If you know you’ll have to pay for a lot of NHS prescriptions it may be cheaper to buy a prescription prepayment certificate (PPC) – effectively a prescription ‘season ticket’. A PPC covers you for all of your own NHS prescriptions, including NHS dental prescriptions, no matter how many items you need. However, this does not include other health costs, for example the provision of wigs and fabric supports which are only provided through the hospital service.

There are two PPC options to choose from:

  1. A three month PPC costs £32.05 and will save you money if you need more than three prescribed items in three months
  2. A 12 month PPC costs £114.50 and will save you money if you need more than 12 prescribed items in a year

How much can I save?

  • If you need two items each month you can save over £123 with a 12 month PPC
  • If you need three items each month you can save over £241 with a 12 month PPC
  • If you need four items each month you can save over £360 with a 12 month PPC

There are several payment options available. If you choose the 12 month PPC, you can pay for this by 10 monthly direct debit instalments.

There is further information about prescription exemptions and fees on the NHS website

HRT Medication

Patients will be able to purchase a Pre-Payment certificate for £19.80 (the cost of two months medication) which will be valid for 12 months, so they will have 12 months of meds for the cost of 2 months prescription charges.

There is no limit on the number of times the certificate can be used during the 12 months or the number of items that can be issued. The certificate covers tablets, patches, topical preparations etc.

The Pre-Payment Certificate can be purchased by telephone 0300 330 1341 or by post via the form on the NHS leaflet FP95 available in pharmacies.